At Bitex, we know that crypto can feel complex. That’s why we’ve created a comprehensive FAQ to help you understand every feature, from buying and selling crypto to managing your wallet, staking assets, using the debit card, and converting between multiple blockchain networks.
Yes. Bitex allows you to schedule recurring buys on selected assets, so you can invest consistently without manual transactions. Frequency options include daily, weekly, or monthly.
Inside the Bitex App or Wallet, you can select your preferred network for sending, receiving, or staking crypto. Simply choose the network (ERC-20, TRC-20, BNB Chain, etc.) before confirming a transaction.
Yes. Staking limits depend on the specific asset and type of staking (flexible vs fixed). These limits are shown clearly in-app before you commit any funds.
Yes. The debit card converts crypto to local fiat currency automatically at the point of purchase. This allows you to spend crypto anywhere in the world without manual conversions.
Bitex clearly labels network options to prevent mistakes. Sending crypto to an incompatible network may result in loss of funds. Always double-check that your wallet supports the selected blockchain before sending.
Yes. Businesses can use Bitex to accept crypto payments, convert to fiat, and integrate via API. Our platform supports multi-network flexibility, secure custody, and transparent reporting for enterprise needs.
You can reset your PIN using your recovery phrase stored during wallet setup. Bitex does not store private keys centrally, so the recovery phrase is essential for regaining access.
Absolutely. Bitex follows AML and KYC regulations globally, ensures secure and monitored transactions, and partners with licensed payment processors and blockchain validators.
Yes. Bitex offers API and SDK solutions for businesses, exchanges, and platforms to provide fiat-to-crypto, crypto-to-fiat, multi-chain wallet, and staking functionality to their users.
Bitex provides a secure and flexible crypto payment gateway that can be integrated directly into your website, e-commerce store, or app. Using our API or SDK, you can:
Accept payments in Bitcoin, Ethereum, USDT, USDC, and other supported tokens
Let customers choose their preferred blockchain network (ERC-20, TRC-20, BNB Chain, etc.)
Convert crypto to fiat automatically, if needed, for easier accounting
Track transactions in real-time through your Bitex dashboard
Integration is developer-friendly, compliant with AML/KYC regulations, and comes with documentation and support to ensure smooth setup.
Bitex empowers users worldwide to seamlessly buy, sell, store, stake, and spend crypto across multiple networks, combining speed, security, and transparency in one intuitive platform.
© 2026 Bitex. – All rights reserved | Design by Digi Lab Media